Refund policy

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Return & Refund Policy

Last updated: March 2026

30-Day Return Policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it โ€” unworn or unused, with tags, and in its original packaging. You'll also need the receipt or proof of purchase.

To start a return, please contact us through our Contact Us page. If your return is accepted, we'll send you a return shipping label as well as instructions on how and where to send your package.

Items sent back to us without first requesting a return will not be accepted.

Damages & Issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you receive the wrong item โ€” so that we can evaluate the issue and make it right.

Exceptions & Non-Returnable Items

Certain items cannot be returned, including perishable goods, custom products, and personal care goods such as beauty products. We also do not accept returns for hazardous materials, flammable liquids, or gases.

If you have questions about your specific item, please get in touch with us.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

European Union โ€” 14 Day Cooling Off Period

If your merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days for any reason and without justification.

Your item must be in the same condition that you received it โ€” unworn or unused, with tags, and in its original packaging. You'll also need the receipt or proof of purchase.

Refunds

We will notify you once we've received and inspected your return and let you know if the refund was approved or not.

If approved, you'll be automatically refunded on your original payment method within 10 business days. Please note it can take some time for your bank or credit card company to process and post the refund.

If more than 15 business days have passed since we approved your return, please contact us here.

Have a Question About Your Return?

Our team typically responds within a few hours.

Contact Us